Mercury Car Insurance: Reviews, Costs & Benefits in 2023 

In this article, we will explore Mercury Car Insurance in more detail, including its coverage options, discounts, and how it compares to national averages in terms of pricing and customer satisfaction.

Mercury Car Insurance: Overview 

Mercury Insurance provides typical car insurance coverage such as liability, collision, comprehensive, personal injury protection, and coverage for underinsured motorists. They offer insurance in 11 states and also have policies for home, renters, condos, businesses, and umbrella insurance. If you want Mercury insurance, you’ll need to buy it through an agent, even though you can get a quote online.

Pros:

  • Easy claim submission online or via phone
  • Service line protection available
  • Discounts for bundling home and auto insurance
  • Mobile app for convenience
  • Identity theft coverage up to $25,000
  • Discount for living in a gated community
  • Option for a discount with a higher deductible

Cons:

  • Limited availability in only 10 states

What Does Mercury Car Insurance Cover?

Mercury car insurance provides a range of standard coverage options, which can vary depending on your state’s requirements. These typically include:

What Does Mercury Car Insurance Cover?

Liability

Liability insurance takes care of property damage and bodily injury expenses resulting from an accident where you are at fault. It covers costs like medical bills, lost income, and legal fees incurred by others affected by the accident.

Collision

Collision insurance handles the repair costs for your vehicle when it’s damaged in a covered collision with another vehicle or object, regardless of who caused the accident.

Comprehensive

Comprehensive insurance safeguards your vehicle from non-collision-related damages such as theft, vandalism, fire, falling objects, or other incidents not involving collisions.

Personal Injury Protection (PIP)

Personal injury protection (PIP) coverage, sometimes called no-fault coverage, assists in covering your medical expenses following a car accident, regardless of fault. PIP is mandatory in certain states like Florida, New Jersey, and New York.

Uninsured/Underinsured Motorists

Uninsured and underinsured motorist coverage takes care of medical bills for you and your passengers if you’re in an accident with a driver who doesn’t have insurance or doesn’t have enough coverage. The specific requirements for this coverage vary by state.

Medical Payments

Medical payment insurance is an extra coverage option you can add to your regular policy. It helps cover medical expenses for you, your passengers, and even pedestrians if they get injured in an accident.

Rental Car

Rental car insurance assists in paying for a temporary vehicle if your regular car is being repaired or replaced. Keep in mind that you need either collision or comprehensive coverage to include rental car benefits in your insurance policy.

Additional Options Provided by Mercury Car Insurance

Mercury provides several extra coverage options to enhance your policy, including:

Additional Options Provided by Mercury Car Insurance

Mechanical Protection

If your car’s warranty has expired, Mercury’s Mechanical Protection Plan steps in to cover unexpected breakdowns related to engine, transmission, or electrical issues.

This plan also includes additional Mercury services like 24/7 roadside assistance, rental vehicle assistance, the flexibility to choose licensed repair shops, trip interruption coverage, and protection against road hazard tire damage. It’s important to note that this plan does not cover routine maintenance or issues arising from neglect, such as irregular oil changes.

Roadside Assistance

Mercury offers an optional add-on to your policy that provides 24/7 roadside assistance. This service sends a professional to help you in case of emergencies and provides status updates via text. It’s important to note that Mercury’s roadside assistance is available only for the car you’ve insured, unlike some other insurers that allow it for any vehicle you’re in.

Ride-Hailing Insurance

Ride-hailing or rideshare insurance is for people who drive for services like Uber and Lyft. According to Mercury’s website, this insurance costs less than $1 per day.

How Much Does Mercury Car Insurance Cost?

Based on our information, Mercury’s average yearly car insurance rate is $2,929, which is 89% more than the national average rate of $1,547. However, rates for seniors and drivers with a DUI at Mercury are somewhat similar to the national averages. Keep in mind that your specific rates will depend on factors like your age, location, driving record, vehicle type, and coverage choices.

Teen Drivers

When it comes to car insurance rates for teen drivers, they are typically the highest. In the case of Mercury, teen rates are significantly above the national average. On average, teen girls pay around $3,000 more than the national average for their premiums, while teen boys pay about $3,500 more than the national average.

MERCURY RATE FOR 17-YEAR-OLD FEMALESNATIONAL AVERAGE FOR 17-YEAR-OLD FEMALES
$8,067$5,064
MERCURY RATE FOR 17-YEAR-OLD MALESNATIONAL AVERAGE FOR 17-YEAR-OLD MALES
$9,324$5,750

Young Adult Drivers

As drivers enter their mid-20s, car insurance rates often go down. However, Mercury’s rates for young adults, particularly single 25-year-old individuals, could still be approximately $580 higher than the national average.

MERCURY RATE FOR 25-YEAR-OLD FEMALESNATIONAL AVERAGE FOR 25-YEAR-OLD FEMALES
$2,341$1,757
MERCURY RATE FOR 25-YEAR-OLD MALESNATIONAL AVERAGE FOR 25-YEAR-OLD MALES
$2,444$1,860

Adult Drivers

Usually, married drivers in their mid-30s have lower car insurance costs compared to teenagers and young adults. However, Mercury’s rates for this group, including both men and women, might still be approximately $280 to $350 higher than the national average.

MERCURY RATE FOR 35-YEAR-OLD FEMALESNATIONAL AVERAGE FOR 35-YEAR-OLD FEMALES
$1,818$1,470
MERCURY RATE FOR 35-YEAR-OLD MALESNATIONAL AVERAGE FOR 35-YEAR-OLD MALES
$1,767$1,488

Senior Drivers

Senior drivers typically enjoy lower car insurance rates. However, even with Mercury, the sample rates for married 60-year-olds are still higher than the national average, with women paying about $150 more and men paying $200 more.

MERCURY RATE FOR 60-YEAR-OLD FEMALESNATIONAL AVERAGE FOR 60-YEAR-OLD FEMALES
$1,481$1,332
MERCURY RATE FOR 60-YEAR-OLD MALESNATIONAL AVERAGE FOR 60-YEAR-OLD MALES
$1,570$1,376

After a Speeding Ticket

Having a speeding ticket on your driving record often leads to higher car insurance rates. The extent of the rate increase can vary depending on the insurance company. In the case of Mercury, drivers with one speeding ticket may see their rates go up by as much as 33% compared to the national average.

MERCURY RATE AFTER ONE SPEEDING TICKETNATIONAL AVERAGE AFTER ONE SPEEDING TICKET
$2,569$1,935

After an Accident

After being involved in an accident, drivers can typically expect their car insurance rates to rise. In the case of Mercury, drivers with one accident on their record may face an annual rate increase of nearly $1,100 compared to the national average.

MERCURY RATE AFTER ONE ACCIDENTNATIONAL AVERAGE AFTER ONE ACCIDENT
$3,306$2,212

After a DUI

Car insurance providers often impose substantial rate increases for drivers with a DUI conviction. In Mercury’s case, their sample rate for drivers with a DUI is relatively in line with the national average, resulting in an annual cost that is approximately $80 higher than the national average.

MERCURY RATE AFTER ONE DUINATIONAL AVERAGE AFTER ONE DUI
$2,755$2,675

For Drivers with Poor Credit

Surprisingly, your credit score can have an impact on your car insurance rates. In Mercury’s example, their annual rate is higher than the national average, with drivers paying approximately 15% more than the national average due to their credit score.

MERCURY RATE FOR DRIVERS WITH POOR CREDITNATIONAL AVERAGE FOR DRIVERS WITH POOR CREDIT
$3,324$2,894

How Much Is Minimum Coverage with Mercury?

If you’re seeking to reduce your insurance expenses, you can explore a minimum-liability coverage policy. Minimum coverage provides you with the basic insurance required by state laws, often known as liability-only insurance. Based on our findings, this is one of the company’s most affordable policy options.

How Much Is Minimum Coverage with Mercury?
MERCURY RATE FOR MINIMUM COVERAGENATIONAL AVERAGE FOR MINIMUM COVERAGE
$1,743$1,470

How Much Is High Coverage with Mercury?

On the other hand, if you choose to maximize your vehicle’s coverage, you should expect a higher premium. Extensive coverage might entail raising your coverage limits or including additional options like personal injury protection (PIP), roadside assistance, or rental car coverage. With Mercury, the typical rate for extensive coverage is approximately $400 above the national average.

MERCURY RATE FOR HIGH COVERAGENATIONAL AVERAGE FOR HIGH COVERAGE
$2,047$1,643

Who Gets Mercury Car Insurance?

Mercury car insurance can be a suitable choice for individuals seeking to combine their auto insurance with homeowners, renters, or condo insurance policies. It’s also a viable option for those who prefer straightforward coverage without extensive customizations. Moreover, if you value the convenience of managing your policy through a mobile app, Mercury’s app receives high ratings from both Apple and Google Play users.

Mercury car insurance is available in 11 states, including:

  • Arizona
  • California
  • Florida
  • Georgia
  • Illinois
  • Nevada
  • New Jersey
  • New York
  • Oklahoma
  • Texas
  • Virginia

Based on several Trustpilot reviews, some policyholders have expressed dissatisfaction with Mercury’s customer service, premium hikes, insufficient communication, and denied claims. Furthermore, Mercury has a Complaint Index score of 1.81 out of 2 from the National Association of Insurance Commissioners, indicating a significantly higher number of customer complaints than what is typically expected for a company in this industry.

Does Mercury Car Insurance Have Discounts?

Mercury Insurance provides various discounts, which are similar to those offered by typical car insurance companies. These include:

  • Anti-theft Discount: Installing anti-theft devices can reduce the risk of theft claims and make drivers eligible for this discount.
  • Autopay Discount: Enrolling in automatic payments may qualify drivers for this discount.
  • E-signature Discount: Mercury offers a discount when policyholders choose to sign their policy documents electronically.
  • Good Driver Discount: Drivers who maintain a clean driving record for a specific period can qualify for this discount.
  • Good Student Discount: Students with good grades may earn their parents a discount on their insurance. Specific qualifications and documentation requirements may apply, so it’s best to contact a Mercury agent for details.
  • Multi-car Discount: Policyholders with multiple vehicles on their Mercury policy may be eligible for this discount.
  • Multi-policy Discount: Customers can save money by bundling their home, renters, or condo insurance with their auto insurance policy.
  • Pay-in-full Discount: Drivers who can pay their annual policy cost upfront may receive a discount on the total amount.

How to Buy Mercury Car Insurance 

To get car insurance from Mercury, you should start by getting a quote either online, through an agent, or by calling Mercury at (888) 310-0539. If you request a quote online or over the phone, a licensed agent in your area will be assigned to help you complete the enrollment process. Keep in mind that you cannot buy a policy directly online; you’ll need assistance from an agent.

Other Insurance Offered by Mercury

In addition to car insurance, Mercury offers various other types of insurance, such as homeowners, umbrella, condo, renters, landlord, and business owners insurance. You can also bundle these policies together, like combining home or renters insurance with your car insurance for potential savings. However, the available insurance options may differ depending on your state, so it’s a good idea to get in touch with a local Mercury agent to find out what’s offered in your area.

Mercury Car Insurance: FAQs

How do I contact Mercury Car Insurance?

You have several options for contacting Mercury Insurance:

  • For getting a quote, call them at (888) 310-0539 or fill out an online quote form.
  • If you need assistance with customer service, call (800) 503-3724.
  • You can use the live chat feature on Mercury’s website.
  • Reach out to your local Mercury agent for help and information.

How do I file a claim with Mercury Insurance?

To make a claim with Mercury Insurance, you can call them at (800) 503-3724. Additionally, you have the option to file and monitor your claims online.

Does Mercury Insurance have a cancellation fee?

If you decide to cancel your auto insurance policy with Mercury Insurance before it reaches its term’s end, you may be subject to a cancellation fee. Typically, this fee amounts to about 10% of the remaining premium you owe, but it’s advisable to confirm the exact details with your Mercury Insurance agent before proceeding with the cancellation.

Is Mercury insurance a big company?

Mercury Insurance is a publicly traded insurance company listed on the New York Stock Exchange under the symbol MCY. While it operates in only 11 states, it manages substantial assets, exceeding $5.9 billion. Notably, it holds the distinction of being the leading independent agency provider of home and auto insurance in California.

Methodology: How To Find the Best Car Insurance Companies

To create our ratings, we assessed over 31 car insurance companies and agencies, reviewed data from 10 independent sources, and conducted a survey involving 9,502 consumers who recently purchased car insurance or filed claims. We asked about their satisfaction with aspects like filing claims, customer service, communication, resolution, and overall value. We also inquired whether they would recommend the company and if they planned to renew their policy.

Our 360 Reviews team maintains a strict policy of not accepting samples, gifts, or product loans for our reviews. Any sample products provided for review are donated after our evaluation. Furthermore, we have a separate business team that has no influence on our review methods or recommendations.

To gather insurance rate comparisons, we collaborated with Quadrant Information Services to analyze publicly available insurance rate data from many major national car insurance companies and agencies in all 50 states. It’s important to note that not every insurer operates in every state. Quadrant collects rate data that car insurers report to state regulators.

For our study rates, we considered profiles of male and female drivers aged 25, 35, and 60. We used vehicles like the 2017 and 2022 Honda Civic, 2017 and 2022 Toyota RAV4, and 2017 and 2022 Ford F-150, with annual mileage ranging from 6,000 to 12,000. We also factored in three levels of car insurance coverage and credit tiers (good, fair, and poor). Our calculations included clean driving records, as well as records with one accident, one speeding violation, or one DUI.

The study rates presented here represent the average rates for male and female drivers aged 25, 35, and 60 who drive 12,000 miles per year, have medium insurance coverage, good credit, and no recent accidents. These rates are meant for comparison purposes only and do not indicate the “average” rates available from specific insurers. Since car insurance rates depend on individual factors, your rates will differ from those shown here.

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