Amex Platinum Travel Insurance Card: A Breakdown Details

The term ‘Travel Accident Insurance’ can be confusing in travel insurance. Many Travel Insurance Amex Platinum card customers may believe they have full travel insurance, but it’s not necessarily comprehensive.

What’s AmEx Platinum travel insurance covered?

The Platinum Card from American Express provides extra benefits beyond rewards, including travel insurance. This insurance covers trip cancellation, trip delay, car rental, and baggage protection. You also have access to the Premium Global Assist Hotline. 

What's AmEx Platinum travel insurance covered?

To get coverage, you typically need to pay for your trip with your Amex Platinum Card, and it usually acts as secondary insurance, meaning it kicks in after your primary insurance pays out. The table below shows what’s covered and the amounts.

AmEx Platinum travel insurance benefits and limits

BenefitWhat’s Covered?How Much Is Covered?
Trip Cancellation InsuranceReimburses non-refundable trip expenses if you need to cancel your trip due to covered reasons, such as illness or injury.Up to $10,000 per trip
Trip Delay InsuranceProvides reimbursement for eligible expenses if your trip is delayed by covered reasons, like severe weather or equipment failure.Up to $500 per trip
Car Rental InsuranceCovers damage to a rental car when you pay for the rental with your Amex Platinum Card and decline the rental company’s collision damage waiver.Up to the cash value of the car and primary coverage
Baggage InsuranceReimburses you for lost, damaged, or stolen baggage when you use your Amex Platinum Card to purchase your tickets.Up to $3,000 per person
Premium Global Assist HotlineProvides access to medical, legal, financial, and other assistance services while traveling more than 100 miles from home.N/A

Trip cancellation and interruption insurance

The Amex Platinum Card provides travel insurance that includes trip cancellation and interruption coverage. If your trip is canceled or interrupted, and you lose money on non-refundable expenses like hotels or tours, you can get reimbursed. This coverage is up to $10,000 per trip and $20,000 per year. 

To qualify, you must use your card for the entire roundtrip purchase, and the cancellation or delay must be for specific reasons like injury, illness, severe weather, military orders, and more. Simply changing your plans won’t be covered.

Trip delay insurance

If you’ve ever been stuck in another city because of a flight delay, you know it can cost a lot. Your Amex Platinum travel insurance might help cover these expenses. To qualify, your trip must be delayed for at least six hours due to specific reasons like bad weather or lost travel documents. With your American Express card, you can get up to $500 per trip and make up to two claims per year. Terms apply.

Car rental loss and damage insurance

When you rent a car and pay with your Amex Platinum Card, your travel insurance can cover damages or theft. You should decline the rental agency’s collision damage coverage. This benefit covers up to $75,000 for damage or theft. It also includes some coverage for accidental death, injury, and personal property in the car.

Car rental loss and damage insurance

However, it doesn’t cover certain vehicle types or some countries, and it’s secondary coverage. That means you need to file a claim with your primary insurance first, and if they don’t cover it, Amex Platinum Card insurance can step in for the remaining costs. Terms apply.

Baggage insurance

If your luggage is damaged or lost by a common carrier during your trip and you paid for the trip with your Amex Platinum Card, you might be able to get reimbursed. 

You can get up to $2,000 per person for checked baggage and $3,000 for carry-on baggage. This coverage applies to you, your spouse or partner, and your dependent children. However, some items like credit cards, documents, currency, eyeglasses, and prescription drugs are not covered. 

To get reimbursed, you first need to file a claim with the common carrier and any other travel insurance you have. After that, you can file a claim with your Amex Platinum Card travel insurance for anything that wasn’t reimbursed. This can be really helpful because airlines often don’t provide adequate compensation for lost or damaged baggage. 

Global Assist Hotline

The Amex Platinum travel insurance Card includes a 24/7 hotline that’s available to all cardholders. This hotline provides assistance with trip planning, and it can also help with general travel advice, financial guidance, legal support, and medical assistance. 

Here are some of the services you can access through this hotline:

  • Customs information
  • Foreign exchange rates
  • Vaccination information
  • Visa and passport information
  • Emergency translation
  • Lost item search
  • Missing luggage assistance
  • Passport assistance
  • Embassy referral
  • Emergency cash wire service
  • Emergency hotel check-in/check-out
  • Bail bond and lawyer referral
  • Emergency medical transportation
  • Repatriation of remains
  • Unaccompanied minor/visitor to bedside
  • Post-evacuation travel assistance
  • Prescription replacement assistance

The Amex Platinum travel insurance card provides coverage for certain emergency medical services. If you require emergency medical evacuation or transportation, this insurance will cover all expenses if coordinated through the Global Assist Hotline. If you’re traveling alone and are hospitalized for 10 consecutive days or more, this hotline can arrange for an adult family member to travel to your location, and their round-trip economy transportation will be covered. Additionally, this benefit includes coverage for the cost of repatriating remains.

How much is AmEx Platinum Travel Insurance (Compared To Other Plans)?

How much is AmEx Platinum Travel Insurance (Compared To Other Plans)?

American Express travel insurance often costs as much as similar plans from other companies but provides fewer coverage options. We generally recommend exploring other insurance options because you can get better coverage for the same price. Let’s look at an example to compare the cost and coverage of American Express travel insurance with other options.

American Express Gold- $273

While many aspects of this plan are similar to others, it’s essential to note that it only provides up to $25,000 in emergency medical coverage. This amount may be insufficient, especially for international trips or cruises, where I recommend having at least $100,000 in coverage.

Additionally, this plan doesn’t offer an option for Cancel For Any Reason (CFAR) coverage, which is a valuable upgrade for many travelers. Most companies provide CFAR upgrades on at least one plan, but American Express doesn’t offer this coverage.

Travel Insured Worldwide Trip Protector– $228

This plan offers coverage that is comparable to others, with a medical limit of $100,000, which is generally sufficient for most trips. Moreover, you have the option to upgrade with Cancel For Any Reason (CFAR) coverage.

Trawick Safe Travels Voyager– $241

This plan offers coverage similar to others but has a higher medical limit of $250,000, which is generally more than enough for most trips. Additionally, you can choose to upgrade with Cancel For Any Reason coverage. The cost of all these plans is slightly more than 5% of your trip cost, which is in the typical range for travel insurance, usually ranging from 4% to 10% of the trip cost.

How to make an AmEx Platinum travel insurance claim

Filing a claim for Amex Platinum Card travel insurance is a straightforward process. Here are the steps to follow:

  • Log in to your Amex Platinum Card account.
  • Go to the card benefits section.
  • Select the insurance type you want to file a claim for and click “File a Claim.”
  • Enter the required information, including trip details and incident details.
  • Attach any necessary documents, and be prepared to provide additional documentation if requested later.
  • Submit your claim and await a response. On average, it takes about 45 days for American Express to process and review claims.
  • You can check the status of your claim through the American Express Claims Center or by contacting customer service.

FAQs

Does the Amex Platinum Card offer travel insurance?

The Platinum Card® from American Express provides travel insurance, including trip cancellation and interruption insurance, trip delay insurance, rental car insurance, baggage insurance, travel accident insurance, and access to the American Express Premium Global Assist Hotline.

Does The Platinum Card® from American Express cover trip cancellation?

Yes, American Express covers trip cancellation. If your trip gets canceled for a covered reason, you can use your Amex Platinum Card travel insurance to get reimbursed for non-refundable travel expenses.

Who is eligible for coverage with Amex Platinum travel insurance card?

Amex Platinum Cardholders and sometimes their immediate family or travel companions can get coverage. But to qualify, you need to pay for their trip with your Amex Platinum Card.

Bottom Line

The Amex Platinum Travel Insurance Card provides various travel insurance benefits, including coverage for trip cancellation, delays, rental car incidents, lost baggage, and more. Cardholders can use these benefits when they pay for their travel expenses with the card.

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